- Any ticket booked with a standard fare can be changed by paying an amendment fee (30 €);
- It is neither partly nor fully refundable.

-Flex tickets may be cancelled (partially or entirely) and are reimbursable on the following basis of ticket prices excluding taxes:
90 % of the ticket price reimbursed up to one month before departure,
80 % of the ticket price reimbursed up to 48 hours before departure,
50 % of the ticket price reimbursed up to the boarding deadline,
Beyond the boarding deadline (one hour before departure) tickets are no longer refundable.