Your safety and that of your loved ones is our priority. We have therefore introduced necessary sanitary measures for your crossing.
Comprehensive
and clear information
1
Prior to departure, we will inform all passengers (by mail, SMS, or via our web site) of all obligatory hygiene measures.
Masks -
onboard safety
2
Wearing a mask is obligatory in all public areas while boarding and throughout the entire crossing. Passengers must provide their own masks. Hydroalcoholic gel dispensers are provided in all public areas.
Boarding
controls
3
Boarding for both car and foot passengers is carried out in a manner that limits the number of people present in one place at the same time. In order to respect social distancing, passenger flow is regulated towards the upper deck entry doors.
Social distancing
during crossings
4
Individual or family cabins will be allotted without contact upon boarding. Social distancing of passengers in Pullman seats will be applied, as in all public areas.
Catering
5
Our restaurants are now open, with social distancing.
Staff committed
to your safety
6
Whether on board or the quayside, our staff systematically wear masks and have hydroalcoholic gel at their disposal at all times.
A doctor is also on board each ship and a health team on land is in constant contact with our ships.
Comprehensive
cleaning
7
Our stop-over times are lengthened and crossing frequency is reduced in order to allow for the complete disinfection of our ships.
Our cabins are cleaned and disinfected after each crossing, following a strict procedure and using virucidic products.
All public areas are also disinfected.
Disembarking
with peace of mind
8
In order to ensure optimal social distancing, disembarking is lengthened and corridors are marked.

Specific Measures for each destination

Italian Order - Entry into Italy

Measures for entry into Italy as from 21/9/2020

Passengers coming from the Auvergne-Rhône-Alpes, Hauts-de-France, Ile-de-France, Nouvelle-Aquitaine, Occitanie, Provence-Alpes-Côte d'Azur regions and from Corsica are now obliged to either present a negative Covid 19 PCR test (carried out in the 72 hours preceding entry into Italy) or submit to a molecular or antigen test upon arrival.

Order of the Minister for Health (Italy) 12/8/2020

1. Taking into account the COVID-19 containment measures in force in Italy and the provisions contained in the Prime Ministerial Decree of 07/08/2020, the new Order of the Minister for Health (Italy) 12/08/2020 states that to anyone arriving in Italy after having stayed or transited, in the last 14 days, in one of the following countries: Croatia, Greece, Malta, Spain, the following alternative prevention measures apply:

a) The obligation to present to the carrier on boarding and to any person responsible for checking the attestation that they have undergone a molecular or antigenic test, carried out by means of a swab and with a negative result, within 72 hours prior to entering the national territory.

b) The obligation to undergo a molecular or antigenic test, to be carried out by means of a swab, upon arrival at the airport, port or border location, where possible, or within 48 hours of entry into the national territory at the local health company of reference; while waiting to undergo the test at the local health company of reference, persons are subjected to fiduciary isolation at their home or residence.

2. Even if asymptomatic, immediately notify the prevention department of the competent health authority of their entry into the Italian national territory.

3. In case of onset of COVID-19 symptoms, promptly report the situation to their Health Authority through the dedicated telephone numbers and undergo self-isolation, pending further measures by the Health Authority.




All passengers must fill out a travel declaration for their trip before entering Italian territory.
Prior to your trip to Italy, please read the rules applicable to your trip according to your country of residence.
> Download and fill out the travel declaration.
> Consult the rules concerning travel in Italy

Corsica

A sworn statement testifying to the absence of Covid-19 symptoms must be presented to boarding staff upon departure.
Each passenger's temperature will be taken at the port.
> Download the health questionnaire and sworn statement

Sardinia

If you are travelling to Sardinia, you must fill out the following form at least 48 hours before your departure.
Once the form has been approved, you will receive a confirmation mail which must be shown to the boarding personnel. form.
> Download form


Balearic islands

In accordance with the Royal decree-law (21/2020) of 9th June 2020 in response to the Covid health crisis, following measures have been introduced upon your arrival on the Balearic Islands :
- Temperature-taking.
- An form must be filled for each passenger. The form must be downloaded and printed out prior to travel and delivered to our staff before arrival in Balearics. You must keep your form with you during the crossing. .
Without form duly filled, admittance to the islands will be refused and passengers will not be allowed to disembark.
> Download form

Passengers presenting a temperature in excess of 37.5° celsius will undergo further examination by the Covid unit (temperature control, evaluation of their physical condition and an in-depth interview).
These public-interest measures are overseen by the public health service and put in place by the port authorities.
It is also compulsary to insert your passengers' personal information (APIS) before departure according to ISPS rule in online form. Each passenger must ensure that they have a valid travel document. Competent countries authorities of state may deny access to the harbour for passengers without pre-departure registration.
> Check your advanced passenger's information

Bookings

You would like to book a ticket?

In light of the situation, we have introduced flexible terms allowing you to modify your ticket freely without charge allowing you to travel without worry.