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The EU regulation provides compensation for passengers in case of delays calculated as a percentage of the ticket price (without fees and taxes) according to the theoretical length of the journey.
You will not be entitled to any compensation where the delay is caused by weather conditions or extraordinary circumstances endangering the safe operation of the ship (see force majeure, EU 1177/2010).
Detailed compensation schedule:
The compensation cannot exceed the ticket price without fees and taxes. The claim should be submitted within two months of the date of the scheduled sailing.
> Summary of provisions concerning the rights of passengers when travelling by sea
You will not be entitled to any compensation where the delay is caused by weather conditions or extraordinary circumstances endangering the safe operation of the ship (see force majeure, EU 1177/2010).
Detailed compensation schedule:
| Duration of the scheduled sailing... | ||||
|---|---|---|---|---|
| Less than 4 hours | 4 to 8 hours | 8 to 24 hours | ||
| Delay | Less than 1 h | 25% | 0% | 0% |
| Less than 2 h | 50% | 25% | 0% | |
| Less than 3 h | 50% | 25% | 25% | |
| Less than 4 h | 50% | 50% | 25% | |
| Less than 6 h | 50% | 50% | 50% | |
| Less than 12 h | 50% | 50% | 50% | |
> Summary of provisions concerning the rights of passengers when travelling by sea