Questions :

Back to list of subjects

I would like to change my car before departure. What do I have to do?

If the new car is in the same category as the former one you do not have to change the ticket. If the categories are not identical or if you added a feature (roof rack, bicycle trailer ...) to your car you have to change your ticket. If you travel from or to Sardinia you will be asked to enter the licence plate. You have to enter the new licence plate when changing the ticket.

Is it possible to add 2 cars or motorcycles to my reservation?

It is not possible to add more than 1 car, motorcycles or bicycles to a reservation. Only one vehicle can be booked per ticket: i.e. if you are 2 passengers with 2 motorcycles you have to book a ticket for each passenger.

How can I find out to which category my vehicle belongs?

In the course of booking while entering "vehicle" you can search under "brand and model" for your car category.

What do I have to do if I have a trailer or roof rack attached?

A trailer or roof rack attached (bicycle, box etc.) has to be registered during the booking process for the vehicle. The exact dimensions have to be entered in the relevant fields.

Shipping a vehicle without driver?

If you want to ship a vehicle without driver you have to contact our freight service.

I'm travelling with a camping van/ caravan. May I take gas cylinders with me?

You are allowed to carry up to 3 gas cylinders with butane / propane gas for lighting, heating and cooking in your car. The total weight, however, is limited to 47 kg.